For example, Air Asia Berhad is one of the local e-commerce website. It is also a low-cost airline based in Kuala Lumpur, Malaysia. It operates scheduled domestic and international flights and is Asia's largest low fare, no frills airline. AirAsia pioneered low cost travelling in Asia. It is also the first airline in the region to implement fully ticketless travel and unassigned seats. Its main base is the Low Cost Carrier Terminal (LCCT) at Kuala Lumpur International Airport (KLIA).
Therefore, Air Asia provide online services such as booking ticket, information about destination, shopping chat, travel services, corporate services and so on. It allows customers from around the world to gain more information about them and its products. Potential customers can browse online catalogues without having to leave their homes or offices.
Furthermore, customer can book the ticket through this website http://booking.airasia.com/skylights/cgi-bin/skylights.cgi . Customer can fill in the detail such as date, number of guest, the destination and whether you want to one way or return. In the booking categories, it also provide more information about the way of online payment. Through the shopping chat, AirAsia offers a choice of credit cards to fit the needs of your lifestyle in different countries such as AirAsia-Citibank Credit Card and AirAsia-Citibank Gold Card are offer for Malaysia guest. Moreover, Air Asia also provide latest news about the famous places in the travel services categories.
In the conclusion, Air Asia is a successful and famous company in Malaysia. Most of the local customers like to fly with Air Asia plane because it provide a lot of information in their website and the cheaper price in Malaysia.
